Erich Gherbaz
// UX/UI and Product Designer · Zurich
Enterprise tools people understand.
////// Approach
I studied clinical psychology before design, so I start with how people think under pressure and work backwards to the screen.
4 cases · 2023–2026
Scroll to explore
////// Case 01
Engineers didn't trust an AI that was usually right. I made its reasoning readable in one pass.
Case 01: Agentic AI for IT Ops
Mean time to resolve
−92% · Client-reported
2025 · Shipped
////// Case 02
Teams worked around a global compliance tool. I redesigned it to track progress and show every market's status.
Case 02: Global Compliance
Faster assessments
4× · Client-reported
2024 · Shipped
////// Case 03
Field agents filled 200+ fields from memory. I designed an app that knows what to ask for, even offline.
Case 03: Loan Origination
Revisits
−67%
2023
////// Case 04
Readers found my case studies hard to follow. I turned a film-interface style into rules the site has to pass.
Case 04: This Portfolio
Reading column vs a rail
2.1× · Self-measured
2026 · Live
Writing: 5 articles
Writing on AI, trust and accessibility
- Considerations for AI Accessibility (opens in a new tab)
The bias is structural, not a bug — a model trained on the norm is built against difference.
5 min read · ResearchGate
- Designing for Trust: How AI Shapes User Confidence (opens in a new tab)
Four principles for earning trust, and why personalisation, overdone, is what erodes it.
7 min read · ResearchGate
- UX Accessibility: An Introduction to the Topic (opens in a new tab)
The groundwork piece: what WCAG's four principles actually change in layout, colour and type.
7 min read · ResearchGate
- What is the next step for AI interfaces? (opens in a new tab)
The answer is not a better chatbot — it is hybrid interfaces that let people select, not recall.
6 min read · ResearchGate
- The HUMAIN UX Playbook (opens in a new tab)
Seven principles for building AI responsibly, co-written with Dr. Namrata Sharma.
9 min read · ResearchGate
Published on
ResearchGate
About: Erich Gherbaz
About
Erich Gherbaz
UX/UI and Product Designer · Zurich, Switzerland
I design enterprise tools: the dense, high-stakes software people use at work. I worked as a clinical psychologist before design, interviewing and assessing people one-on-one, then took an MA in UX Psychology in Milan. So I start with how people think under pressure and work backwards to the screen.
- Experience
- 4 years
- Trained in
- Psychology
- Based in
- Zurich
Trained in Psychology
4 years in design
Contact: Let's connect
Contact
Let's connect
Switzerland-based, open to UX and Product Design roles. The fastest way to reach me is by email.
Zurich, Switzerland
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